TY  - BOOK
AU  - Flynn,Tracey M.
TI  - Unlocking the power of certification: how to develop effective certification programs
SN  - 978141969194
U1  - 658 23
PY  - 2008///
CY  - [Lugar de publicación no identificado]
PB  - [Editor no identificado]
KW  - ARMARC
KW  - Certificación
KW  - Programas
KW  - Empleados
KW  - Recursos humanos
N1  - Incluye bibliografía (páginas 440-463); What is certification and is it right for your organization?; Why create a certification program: making the decision; Legal considerations; Getting started; The definition and design phase; The development phase; The delivery phase; Marketing your program; Evaluating and reporting results; Recertification; The future of certification
ER  -