000 00309nam a2200121 a 4500
003 EIA
001 9245
942 _02
_2ddc
_cBK
245 _aStrategy maps :
_bconverting intangible assets into tangible outcomes
260 _cc2004
008 141112s2004 ck r 000 u spa d
082 _a658.4012
_bK172st
999 _c12678
_d12678