| 000 | 00321nam a2200121 a 4500 | ||
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| 003 | EIA | ||
| 001 | 13110 | ||
| 942 |
_02 _2ddc _cBK |
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| 245 |
_aThe 7 universal laws of customer value : _bhow to win customers & influence markets |
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| 260 | _cc1996 | ||
| 008 | 141112s1996 ck r 000 u spa d | ||
| 082 |
_a658.812 _bB885 |
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| 999 |
_c13002 _d13002 |
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