000 00317nam a2200121 a 4500
003 EIA
001 12739
942 _02
_2ddc
_cBK
245 _aValue proposition design :
_bhow to create products and services customers want
260 _cc2014
008 141112s2014 ck r 000 u spa d
082 _a658.575
_bO855
999 _c13678
_d13678