000			00283nam a2200121 a 4500
003			EIA
001			9140
942			_02 _2ddc _cBK
245			_aBusiness process management : _bthe third wave.
260			_cc2007
008			141112s2007 ck r 000 u spa d
082			_a658.4063 _bS642
999			_c1523 _d1523